Shipping & Dispatch

Delivery Information

We aim to dispatch HighV orders quickly and carefully, so your pet's wellness products arrive safely and without unnecessary delay.

Fast UK Delivery

Orders are packed with care and dispatched as quickly as possible from the UK.

Carefully Packed

Your order is packaged securely to help ensure it arrives in good condition.

Clear Updates

You'll receive order updates using the contact details provided at checkout.

UK Delivery

HighV currently focuses on UK delivery. Once your order has been placed, we will prepare it for dispatch and send updates using the details provided during checkout.

Delivery Area Estimated Time Notes
United Kingdom Usually 1–3 working days after dispatch Delivery times may vary during busy periods or postal delays.

Dispatch Times

We aim to dispatch orders as quickly as possible on working days. Orders placed during weekends or bank holidays will usually be processed on the next working day.

  • Orders are processed Monday to Friday, excluding bank holidays.
  • Delivery estimates begin once your order has been dispatched.
  • During busy periods, dispatch and delivery may take slightly longer than usual.

Order Issues Or Delays

If your order has not arrived within the expected timeframe, please contact us and include your order number so we can look into it for you.

You can email us at info@highv.co.uk or use the contact form on our Contact Us page.

Need Help With An Order?

If you have a question about delivery, tracking, dispatch or an existing order, our UK support team will be happy to help.